Most of our current business is to establish direct partnerships and/or relationships with software and hardware manufacturers. CLoud Future provides the following services to original equipment manufacturers and their distributors: technical telephone support, 7x24x365 on-site support services, spare parts, local warehousing and management, RMA management and logistics services, technical training for on-site service technicians, and installation and integration support
TAILOR-MADE SERVICE PACKAGES
Our Care Packs offer individual, tailor-made service packages that are tailored to each of our customers in order to offer the best possible service. They include different response times, service levels and on-site services to ensure the most flexible service experience possible.
SUPPORT FROM A-Z
Our installation and migration services cover all day-to-day activities associated with the planning and installation of hardware and software.
SMOOTH OPERATION GUARANTEED
Our consulting team helps you with regular checks of your systems to ensure the smooth operation of your storage, virtualization and backup environments. In addition, we support you with recommendations regarding optimization and management of your systems.
KNOW-HOW FOR YOUR TEAM
In addition to the possibility of outsourcing processes to us, we offer you extensive workshops to prepare your team for the latest products and technologies.
YOUR PROCESS, OUR TEAM
We are your professional technical team for carefree outsourcing of IT processes. Concentrate your internal resources on core competencies, while transferring extensive processes and tasks to our professional team without hesitation. .
SHORT WAITING TIMES
CLoud future acts on behalf of its manufacturing partners. Therefore, we are in direct contact with your hardware distributor, which shortens waiting times and minimizes the effort and time needed to solve technical problems.
KNOW-HOW FOR YOUR TEAM
Use our tailor-made hands-on workshops to provide your employees with the necessary expertise.
UP-TO-DATE HARDWARE AND SOFTWARE
Productivity at your workplace depends on the smooth operation of all your systems. That is where we come in. Our team of experts ensures that you can rely on your systems - by keeping your hardware and software up to date.
QUALIFIED REPAIRS
Cloud future offers repair services for a variety of midrange and enterprise disk, tape and server systems. They include installation, maintenance and upgrades. In addition, we offer on-demand services such as express exchange, certified data erasure and professional resettlement / migration.
AVAILABLE AROUND THE CLOCK
The helpdesk team of Cloud future is available 7x24 from ticket opening to project completion.
EARLY PROBLEM DETECTION AND RESOLUTION
Our experienced helpdesk staff monitors your company's technical infrastructure around the clock. An external monitoring body enables problems to be identified at an early stage, thus helping to avoid serious disruptions.